Training Introduction

Product recalls and safety incidents can severely impact consumer trust, brand reputation, and organizational profitability. Organizations need a structured and proactive approach to manage product recalls, investigate incidents, and implement corrective actions. This training equips participants with practical strategies, regulatory guidance, and best practices to handle recalls efficiently, minimize risks, and ensure regulatory compliance.

Training Objectives

• To provide an understanding of product recall procedures and incident management frameworks.
• To teach participants how to develop and implement recall strategies that minimize organizational and consumer impact.
• To integrate regulatory requirements and industry best practices in recall management.
• To equip participants with practical tools for incident investigation, reporting, and corrective action.
• To build organizational readiness for crisis management and rapid response.

Key Learning Outcomes

Upon completion of this training, participants will be able to:

• Understand regulatory requirements for product recalls and incident management.
• Develop proactive recall and incident management policies and procedures.
• Conduct root cause analysis and implement corrective and preventive actions.
• Communicate effectively with consumers, regulators, and stakeholders during incidents.
• Reduce risk exposure through timely and structured recall processes.
• Build a resilient organizational framework for managing product-related crises.

Training Modules

1. Introduction to Product Recall & Incident Management
2. Regulatory Requirements & Industry Standards
3. Developing a Recall Management Plan
4. Incident Identification, Reporting & Investigation
5. Root Cause Analysis & Corrective/Preventive Actions (CAPA)
6. Communication Strategies During Product Incidents
7. Case Studies: Lessons from Product Recall Failures & Successes
8. Best Practices for Continuous Improvement & Crisis Preparedness

Course Summary

• Delivery: Online (Google Meet) & In-Person Classroom
• Duration: 04 Modules | 08 Online Sessions | 1 Day Classroom (9:00 AM – 5:00 PM)
• Materials: PDF modules, recall templates, investigation and reporting checklists
• Certification: Certificate of Completion awarded to all participants

Trainer Profile

Mohammad Abdur Rahman – Specialist Trainer in Product Safety & Compliance Management
Mohammad Abdur Rahman has 19 years of experience in compliance, risk management, and 16 years as a freelance auditor, consultant, and trainer. He specializes in product safety, recall management, and incident handling. His practical, case-driven training approach ensures participants gain actionable skills to manage recalls efficiently, protect consumers, and maintain regulatory compliance.

Registration & Contact Information

📞 Hotlines: 01739-138399 | 01312-138399 | 01824-576598 | 01772-825678
📲 WhatsApp: 01739-138399 | 01312-138399
📧 Email: compliancetrainingbd2019@gmail.com

Registration Fee

• Online Training: BDT 3,500 per person
• In-Person Training: BDT 4,000 per person

Payment Modes

Mobile Banking

• Bkash: 01739-138399 (Personal)
• Nagad: 01739-138399 (Personal)
• Rocket: 01739-1383997 (Personal)

Digital Payment

• DBBL Nexus Pay
• Card No: 0121 0845 8527
• A/C Name: Mohammad Abdur Rahman

Bank Transfer

• Bank: Dutch-Bangla Bank Ltd.
• Branch: Ibrahimpur
• A/C Name: Mohammad Abdur Rahman
• A/C No: 3001570018186
• Routing No: 090262087

✅ Recall Management Templates & Checklists
✅ Incident Investigation Tools
✅ Certificate of Completion