📖 Introduction:

This training is designed for pest control professionals working in residential settings. It focuses on identifying common household pests, implementing safe and effective control strategies, and delivering high-quality customer service. Participants will gain practical knowledge and hands-on skills to manage residential infestations while ensuring client satisfaction and regulatory compliance.

🎯 Training Objectives:

1. Identify and understand common residential pests and their behavior.
2. Develop practical skills for safe and effective pest control in homes.
3. Implement integrated pest management (IPM) strategies.
4. Enhance customer service and communication skills.
5. Maintain records, safety protocols, and regulatory compliance.

✅ Learning Outcomes:

By the end of the training, participants will be able to:

• Identify household pests including rodents, insects, and other common nuisances.
• Apply IPM principles for effective pest prevention and control.
• Conduct inspections and implement safe treatment techniques.
• Communicate effectively with clients and deliver excellent service.
• Maintain records and documentation for safety, compliance, and quality assurance.
• Reduce health risks and environmental impact while ensuring customer satisfaction.

🛠️ Training Methodology:

• Lectures & Presentations: Residential pest biology, identification, and control principles.
• Practical Demonstrations: Treatment techniques, monitoring, and preventive measures.
• Group Discussions: Case studies, problem-solving, and customer service scenarios.
• Visual Aids & Videos: Pest identification guides and demonstration of service excellence.

👨‍🏫 Target Participants:

• Residential Pest Control Technicians
• Supervisors & Field Staff
• Customer Service Representatives in pest management companies
• Facility Maintenance Personnel

👨‍🏫 Trainer’s Profile:

Mohammad Abdur Rahman is a Compliance and Risk Management Specialist with over 19 years of operational compliance experience and 16 years in auditing, consulting, and training. He specializes in pest management, customer service in residential settings, and regulatory compliance, providing practical insights and field-based solutions for residential pest control professionals.

⏱️ Duration:

• Online Training: 08 Sessions (Flexible Schedule)
• In-Person Training: 1 Day (9:00 AM – 5:00 PM)

📩 Registration Details:

Hotlines: 01739-138399 | 01312-138399 | 01824-576598 | 01772-825678
WhatsApp: 01739-138399 | 01312-138399
Email: compliancetrainingbd2019@gmail.com

💰 Registration Fee:

• Online Training: BDT 3,500/- per person
• In-Person Classroom Training: BDT 4,000/- per person

💳 Payment Modes:

Mobile Banking:

• Bkash: 01739-138399
• Nagad: 01739-138399
• Rocket: 01739-1383997

Digital Payment:

• DBBL Nexus Pay: Card No. 0121 0845 8527
  Account Name: Mohammad Abdur Rahman

Bank Transfer:

• Bank: Dutch-Bangla Bank Ltd., Ibrahimpur
• A/C Name: Mohammad Abdur Rahman
• A/C Number: 3001570018186
• Routing Number: 090262087

📖 Training Materials Provided:

• 04 Soft PDF Modules on residential pest management
• Pest identification charts and checklists
• Customer communication and service excellence templates
• Case studies and evaluation tools

🎁 Participant Benefits:

• Master effective residential pest control techniques
• Deliver excellent customer service and client satisfaction
• Apply IPM and environmentally safe pest management methods
• Ensure compliance with safety and regulatory standards
• Receive certification enhancing professional credibility
• Access practical tools for real-world residential pest management

📝 Course Summary:

• Mode of Training: Online Virtual & In-Person Classroom
• Modules & Sessions: 04 Modules & 08 Sessions (Online)
• Classroom Duration: 1 Day (9:00 AM – 5:00 PM, 8 Hours)
• Online Platform: Google Meet
• Certification: Certificate Course (Certificate awarded)
• Training Materials: 04 Soft PDF Modules provided