Professional Diploma Course | Duration: 6 Months

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Course Introduction

The Diploma in Operations Management is designed to develop professional knowledge and practical competencies in operational planning, production management, process improvement, resource utilization, quality management, inventory control, supply chain coordination, and performance monitoring. The course focuses on improving operational efficiency, reducing waste, optimizing resources, controlling costs, and achieving organizational objectives across manufacturing, service, logistics, and other business operations.

Course Objectives

• Develop a comprehensive understanding of operations management principles and practices.
• Understand operational planning, scheduling, and resource allocation.
• Develop knowledge of production planning and process management.
• Improve operational efficiency through process analysis and continuous improvement.
• Understand inventory management, procurement, and supply chain coordination.
• Develop competencies in quality control, productivity improvement, and waste reduction.
• Understand operational cost control, budgeting, and resource utilization.
• Develop skills in performance measurement, KPI monitoring, and reporting.
• Identify operational risks and establish appropriate control measures.
• Promote teamwork, leadership, problem-solving, and operational excellence.

Course Outcomes

Upon successful completion of the course, participants will be able to:

• Explain the fundamental principles and functions of operations management.
• Develop basic operational plans, schedules, and resource allocation strategies.
• Understand production planning, workflow management, and capacity utilization.
• Identify operational bottlenecks and opportunities for process improvement.
• Apply basic Lean Management and waste reduction techniques.
• Understand inventory control, procurement, and supply chain management.
• Monitor operational performance using Key Performance Indicators (KPIs).
• Support quality assurance and process standardization initiatives.
• Analyze operational costs and identify opportunities for cost reduction.
• Identify operational risks and recommend corrective actions.
• Improve coordination among production, quality, maintenance, logistics, and support functions.
• Contribute to productivity improvement and continual operational excellence.

Course Modules

Module 1: Fundamentals of Operations Management

• Introduction to operations management and organizational functions
• Strategic role of operations management in business performance
• Operational planning, objectives, and resource allocation
• Process design, workflow, and operational systems
• Roles and responsibilities of operations managers

Assessment Requirements:

• Assignment Submission
• Viva Voce Test

Module 2: Production Planning, Scheduling & Process Management

• Fundamentals of production planning and control
• Production forecasting, capacity planning, and scheduling
• Workflow management and process coordination
• Resource utilization and production efficiency
• Bottleneck identification and operational problem-solving

Assessment Requirements:

• Assignment Submission
• Viva Voce Test

Module 3: Quality Management & Process Improvement

• Fundamentals of quality management and quality assurance
• Process standardization and Standard Operating Procedures (SOPs)
• Root cause analysis and corrective action
• Lean Management, waste identification, and waste reduction
• Kaizen, 5S, and continuous improvement techniques
• Productivity measurement and process optimization

Assessment Requirements:

• Assignment Submission
• Viva Voce Test

Module 4: Inventory, Procurement & Supply Chain Management

• Inventory management principles and stock control
• Demand forecasting and inventory planning
• Procurement processes and supplier management
• Warehouse management and material handling
• Supply chain coordination and logistics fundamentals
• Inventory accuracy, stock reconciliation, and loss prevention

Assessment Requirements:

• Assignment Submission
• Viva Voce Test

Module 5: Operational Cost Control, Risk & Performance Management

• Operational budgeting and cost control
• Resource utilization and cost reduction strategies
• Operational risk identification and assessment
• Key Performance Indicators (KPIs) and productivity measurement
• Operational reporting, data analysis, and performance review
• Corrective action planning and operational decision-making

Assessment Requirements:

• Assignment Submission
• Viva Voce Test

Module 6: Leadership, Operational Excellence & Continuous Improvement

• Leadership and team management in operations
• Communication and coordination across departments
• Problem-solving and data-driven decision-making
• Change management and operational improvement initiatives
• Digital tools and technology in operations management
• Sustainability, resource efficiency, and operational excellence

Assessment Requirements:

• Assignment Submission
• Viva Voce Test

Course Methodology

• Instructor-led online or classroom training
• Interactive presentations and practical examples
• Operations management case studies
• Group discussions and scenario-based learning
• Production planning and scheduling exercises
• Inventory control and supply chain case analysis
• Lean Management, 5S, and Kaizen exercises
• KPI development and operational performance analysis
• Assignments, quizzes, and knowledge assessments
• Practical problem-solving and improvement action planning

Who Should Attend?

• Operations Managers and Executives
• Production Managers and Supervisors
• Industrial Engineers and Process Improvement Professionals
• Supply Chain and Logistics Professionals
• Procurement and Inventory Management Professionals
• Quality Assurance and Quality Control Professionals
• Factory Managers and Department Heads
• Business Owners and Entrepreneurs
• Warehouse and Distribution Professionals
• Planning and Scheduling Professionals
• HR and Compliance Professionals involved in operational management
• Individuals aspiring to build a career in operations management

Course Conclusion

The Diploma in Operations Management provides a structured foundation for professionals seeking to improve operational planning, production efficiency, quality performance, inventory control, cost management, and organizational productivity. Through theoretical learning and practical applications, participants will develop the knowledge and skills necessary to optimize resources, reduce operational waste, solve workplace problems, improve cross-functional coordination, and support sustainable business performance.

Course Information

Course Title: Diploma in Operations Management

Course Duration: 6 Months

Training Provider: Compliance Training (BD) Limited (CTBL)

Certificate: Certificate awarded upon fulfillment of the course completion and assessment requirements.

Important Note: This diploma provides educational and professional development training. It does not, by itself, confer a regulated professional license or replace any mandatory qualification required for specialized operational activities.

Quality Training is Our Motto.