Course objectives:

After the successful completion of this training, participants will be able to understand:

·       Importance of communication skills

·       Compliance communication skills

·       Welfare communication skills

·       Compliance audit related communication skills

·       Communication skills to handle the auditors/Brans etc.

·       Communication Techniques to compliance documentation issues etc.

Course Content(s):

·       Welcome & Introduction

·       Course objectives analysis

·       Importance of Compliance Communication Skills

·       Problem solving communication techniques relates to compliance & welfare

·       Effective listening skills for compliance & welfare  professional

·       Effective writing skills for compliance & welfare  professional

·       Effective listening skills for compliance & welfare  professional

·       Effective reading skills for compliance & welfare professional

·       Effective Techniques to develop the skills

Group Tasks

·       Effective English Communication skills to handle the auditors/Brands

·       Effective English communication skills to handle the auditee

·       Effective English communication skills to document communication

Brain storming

·       English communication skills to handle the audit situation

·       English communication skills to conduct opening meeting

·       English communication skills to conduct closing meeting

·       English communication skills to report writing

·       Effective Techniques to develop the communication skills

Group Task

·       Q & A

·       Closing the session

Target Participants:

Compliance Professional

Welfare Professional

Anyone who feel interest to learn

Training Methods:

Power point presentation

Group Task

Brain Storming

Training Mode: Online Virtual

Course Summary:

·       2 Modules

·       Certificate Course

·       Online Mode

·       E-Modules

·       E-Certificate

·       Registration Fee: BDT 1500/- Participant