Course Introduction:

This free online Professional Certificate Course in Quality Management will introduce you to crucial quality management standards and concepts. The course will also give you a comparison of the quality management concepts such as Cost of Quality and Total Quality Management (TQM). Quality management plays an increasingly important role in businesses around the world, and this course will prepare you for this important function.

Course outcomes:

Having completed this module, you will be able to:

·        Describe an overview of Quality Management

·        Define Total Quality Management

·        Describe Quality specifications and costs

·        Explain Total Quality Management tools and external benchmarking 

·        Describe and explain ISO 9000

·        Explain service quality management

·        Describe Six Sigma Quality

Training Content(s):

Module-01: Intro Part

1.1: Welcome & Introduction

1.2: Training objectives & Outcomes

Module-2: Introduction to Quality Management

2.1: What is Six Sigma?

2.2: Quality Management & Evolution of Six Sigma

2.3: Six Sigma works for Everyone

2.4: Traditional Quality Management

2.5: Phase of Quality Assurance

2.6: Getting started to improve Quality

2.7: Tools for TQM & continual improvement

2.8: External Benchmarking as QM Strategy-It pays!

2.9: The Key Points of this Module

Assessment of Course Module-2

Module-3: Understanding Cost of Quality & TQM Tools

3.1: Why is Quality so difficult to manage?

3.2: Current Situation Worldwide

3.3: TQM

3.4: Reminders from Quality Guru’s

3.5: How to tell TQM?

3.6: What do Tools & Techniques Do?

3.7: Key points of this module

Assessment of Course Module-3

Module-4: Instruction of Quality Standards

4.1: Building the House of Quality

4.2: Example of Inspection points

4.3: Customer satisfaction

4.4: Evolution of QA Method

4.5: Key Points of the Module

Assessment of Course Module-4

Module-5: Service Quality for Service Industries

5.1: Customer Acceptance Criteria

5.2: Key Points of the module

Assessment of Course Module-5

 Training Media: Online Virtual

Registration Fee: BDT 3500/- Per Person

Training Methods:

·       Presentation

·       Case Study

·       Group Discussion

·       Brainstorming

Course Summary:

·       Online Virtual Training

·       2 Modules & 5 Sessions

·       Google Meet Link’s Training

·       Certificate Course & Certificate shall be awarded

·       2 Soft PDF Training Module shall provide

কেন কমপ্লায়েন্স ট্রেনিং (বিডি) থেকে করবেন:

১। সরকার অনুমোদিত প্রতিষ্ঠান

২। ১০০% লিগ্যালি পারমিটেড প্রতিষ্ঠান

৩। ওয়ার্ল্ডওয়াইড অনলাইন ভেরিফাইয়েবল সার্টিফিকেট

৪। ইন্ডাস্ট্রি লেভেলের অভিজ্ঞ প্রশিক্ষক

৫। নাম্বার ওয়ান কমপ্লায়েন্স ট্রেনিং ইনস্টিটিউট ইন বাংলাদেশ

Registration Hotlines:

01739-138399

01312-138399

01824-576598

01772-825678

WhatsApp Number:

01739-138399

01312-138399

Payment Modes:

Bkash A/C: 01739-138399 (Personal)

Nagad A/C: 01739-138399 (Personal)

DBBL Rocket A/C: 01739-1383997 (Personal)

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DBBL Nexus Pay-01:

Card Number:0121 0845 8527

A/C Name: Mohammad Abdur Rahman

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Bank Account Number

A/C NAME: MOHAMMAD ABDUR RAHMAN

A/C NUMBER: 3001570018186

ROUTING NUMBER: 090262087

BRANCH: IBRAHIMPUR BANK: DUTCH-BANGLA BANK LTD.

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Email: compliancetrainingbd2019@gmail.com

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