Course Introduction:

This CAPA course is based on ISO 9001:2015 (QMS). Corrective & Preventive Action is the scope of this training course. This course is designed by accumulating with applicable rules & regulation in line with factory implementation. The participants will be highly benefited from this course.

Course objective:

Corrective Action and Preventive Action are primary Quality Management System (QMS) processes that have challenged most organizations. Organizations often do not get the benefits or optimum performance out of the Corrective Action or Preventive Action process due to lack of understanding of the value, failure to invest the time required, or because they are simply overwhelmed with the tasks. This course will cut through all of these roadblocks.

Course Contents:

·         Welcome & Introduction

·         Overview of corrective action

·         Determining ownership

·         Defining the problem

·         Isolating and containing the problem

·         Determining the root cause

·         Choosing a corrective action

·         Implementing and validating the corrective action

·         Preventing Recurrence

·         Preventive Action process

Target Participants:

·         Any employee of an organization that is registered or is planning to be registered to ISO 9001

·         Auditors needing a full knowledge of ISO 9001

·         Consultants

·         Internal auditors

·         Implementation Team Members

·         Process Owners

Training Methods:

1.  PP Presentation

2.  Case study

4.  Quiz Test

5.  Video clip

Training Media: Online/Virtual

Available Seats: 10 (Ten)

CERTIFICATE:

Certificates will be awarded to the Participants

Evaluation:

Verbal Assessment

Key Benefits from this Course:

·        E-Training Module

·        E-Certificate